Furniture FAQ's
Furniture Donation FAQs

Q1 Upholstered furniture and fire Labels
Q2 Beds, Bed Bases & fire Labels
Q3 Sofas, Suites and Armchairs
Q4 Wardrobes
Q5 Chests of drawers, cabinets, wall & storage units
Q6 kitchen/Dining Tables & Chairs, Coffee and other tables
Q7 Sideboards, dressing tables & other period items
Q8 Appliances and Electrical Items
Q9 Computers and TV's
Q10 Bathroom & Kitchen Units, Garden, Tools, Musical Instruments etc
Q11 Electric Beds and Electric Reclining Chairs
Q12 Electric Wheelchairs, Wheelchairs, Mobility vehicles & mobility aids
Q13 Gas appliances, washing machines
Q14 What can I do with items you won't collect?
Q15 Where can I find local recycling information?
Q16 Are you registered with the Environment Agency as a Waste Carrier?
Q17 Do you take office furniture?
Q18 Do you take carpets?
Q19 Do you take bric-a-brac, clothing and bedding?
Q20 Can I leave items for you outside the warehouse?
Q21 Do you take electric fires / heaters?
Q22 Sofa Beds and Futons

 


Q1 Upholstered furniture and fire Labels

Fire LabelAll upholstered furniture manufactured after 1950 must have a manufacturers label permanently attached which shows compliance with the The Furniture and Furnishings (Fire) (Safety) Regulations 1988. This means all sofas, armchairs, pouffes and so on.

Trading Standards have information on the requirements here. Headed CARELESSNESS CAUSES FIRE™, on a sofa or chair these labels are typically found on the base platform by lifting the cushions, and give at least the following information:

"CARELESSNESS CAUSES FIRE Batch/ID No DF 1234. To comply with The Furniture and Furnishings (Fire) (Safety) Regulations: this article does (or does not) include a Schedule 3 interliner ll foams, fillings and composites have been tested to ensure compliance with the relevant ignitability test. All covers and fillings have been tested to ensure that they are cigarette esistant. All covers have been tested to ensure ... etc"

Before we will arrange a collection visit, we need to know that any upholstered furniture has appropriate fire safety labels still attached.

You may see other labels on furniture stating that 'Careless use of matches could set fire to this furniture'. This label generally indicates that the furniture was made before 1988 and does not meet current fire safety requirements.

We are unable to accept furniture that was made after 1988 but has had the labels removed. Please don't ever remove these labels as it effectively renders the furniture unsaleable unless a seller wants to undertake lots of research and correspondence with the manufacturer!

Similarly, items that have been re-upholstered / recovered that show no labels are also unsuitable for our purposes as it leaves the fire safety status uncertain. and we are not in a position to fully satisfy ourselves that they comply. The Association of Master Upholsterers have lobbied the Government to resolve this anomaly in the legislation, but so far to no avail. They have commented to us:

"Not all furniture is reupholstered i.e. completely stripped of ALL old fillings and materials and totally reupholstered using ALL new materials that are compliant. When labels are applied they effectively warrant that the materials used are fully compliant and that the furniture is in effect, as far as the law is concerned, as new. If an upholsterer was to leave ANY original material in the furniture he would not be able to attach the labels."

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Q2 Beds, Bed Bases & Fire Labels

BS7177 LabelMattresses, bed bases and divans are not required to be fire safety labelled in the same way as upholstered furniture (Q1). Instead, compliance with the law is shown by a blue label stating that the article meets the requirements of British Standard 7177 (BS7177). Any beds and fabric covered bases must have a BS7177 label (see image left for an example) on them for us to accept them.

We accept standard single, double and king sized beds and mattresses. They must be in good condition and not obviously stained or marked. We prefer divan bases, as these are straightforward to set up. Constructional bases (such as wooden 'kit' bases must be complete and have all fittings and fixings - especially if cylinder-head bed bolts are required), and we do find that metal bed frames are less easy to place with clients. We may take bunk beds if they come complete with mattresses and all fittings and are easy to assemble. If they take non-standard mattress sizes we tend to decline them as the cost of purchasing a custom mattress size is usually out of our clients' budget.

We prefer not to take many cabin beds / futons as we have had so many problems assembling them with missing instructions and faulty/missing parts - this can be a very time consuming task.

We do take various types of headboards - filled/fabric covered ones must also have fire labels. We also take childs cots / cot beds, with or without mattresses (mattresses must have fire labels and be in very good condition).

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Q3 Sofas, Suites and Armchairs

We accept many types of suites and armchairs. They must all have fire labels (see Q1). They must be in good condition - some wear is acceptable but they must still be presentable/saleable. We prefer smaller suites - as a guide 2-seater sofas are usually fine but the current trend for large and deep 3-seater sofas means that many are simply too large to fit into many new flats and smaller properties (or indeed up their stairwells). Whilst the side profile of a suite is also important, if it is much over 6' wide it is almost certainly too big for us. Update: we have now stopped taking 3-seater sofas to allow us to concentrate on smaller suites and sofas - sorry if that seems an arbitrary decsion but we  simply can't get them into many places which means we can't quickly place them.

We do also take sofabeds of various types, although size may be a limiting factor here too.

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Q4 Wardrobes

We are always in need of wardrobes. We accept most types, old-fashioned ones are still very useful and are usually well-made so do travel well. In general, if a wardrobe is around 3' wide that is fine, much wider than that and we prefer not to take them as they don't fit into smaller properties. We do not accept flat-packed disassembled furniture including wardrobes - we do not have the time and resources to re-assemble at the warehouse, and we cannot tell if bits are missing (which invariably there are). Many self-assembly wardrobes do not travel well: they are designed to be put together in situ and left there - we tend to only take them if they are sturdy enough to survive being moved.

We do not accept fitted wardrobes as they are specific to a space or location. We may take wardrobe sets (such as 2 wardrobes separated by a dressing table unit) if they are usable as separate wardrobes.

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Q5 Chests of drawers, cabinets, wall & storage units

Almost all chests of drawers and bedside cabinets are fine (depending on condition). Smaller ones are better. Various storage units / cabinets / dressers and so on are also possibilities as long as they are not too large or tall.

We have stopped taking almost all wall units and display cabinets as we can't find a viable market for them and they don't tend to be a priority item for those in receipt of our grants. 


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Q6 kitchen/Dining Tables & Chairs, Coffee and other tables

We do take (smaller) kitchen and dining tables, with and without chairs. Seat pads on chairs need to have fire retardant labels (Q1). Surfaces on tables need to be reasonably good in order for them to sell. We concentrate on taking smaller table sets - a dining suite with 6 chairs is generally too big for us whereas 2-4 chair suite is normally OK. Gatefold / gateleg folding tables are often useful as they fit into smaller spaces and can be put up when needed. We take many types of coffee and other small occaisional tables.

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Q7 Sideboards, wall units, display units, dressing tables & other period items

We don't take sideboards or any of the above - wall units etc, and very rarely old-style dressing tables. Unfortunately we find there is no demand for them, and they occupy valuable space. The same goes for many other fine tems of period furniture - please understand that our primary aim is to supply basic items of utility furniture, and these items simply don't feature as requirements for most people.

Very occasionally we do take some unusual items if they are part of a larger collection job, in the hope that we might be able to sell them to a member of the general public to raise money.  We have in the past had some success at auctions, although not in recent years.

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Q8 Appliances and Electrical Items

We used to take in a range of electrical items and appliances to sell to our clients, but nowadays:

  1. The normal retail price of many small electrical items (kettles, irons etc) has fallen enormously, which makes it economically marginal for us to sell them.
  2. The requirement to electrical safety (PAT) test every electrical item we sell has become very onerous.  We are lucky in having a volunteer electrician to do this, but we can only PAT test at a limited rate.
  3. The Waste Authority (Bucks County Council) has greatly restricted what we can dump under our charitable waste license (i.e. the same as a household) which means we can't take risks on items that might fail our tests and have to be dumped.

Therefore, we are currently only able to arrange collection visits for the following electrical items*:

  1. electric cookers - MUST be in good condition, fully working, preferably no more than 3-5 years old and not been in storage for any length of time
  2. microwaves - MUST be in good condition, preferably with instructions
  3. upright fridges / fridge freezers - MUST be in good condition, fully working, preferably no more than 3-5 years old and not been in storage for any length of time

These items are then tested (and often re-wired) by our volunteer electrician. If they pass his strict safety and functionality tests they are usually allocated as part of Central Aid Society grant cases and go directly to needy clients (sometimes a nominal charge is made). Each Fridge that fails our electrical and thermal tests would cost us around £25 to be dumped commercially, so please be honest with us about how well they work.

*Although occaisionally our collection team may pick up small essential electrical items (such as kettles, lamps) as part of a larger job. We may also accept some small electrical items if brought in to the warehouse.

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Q9 Computers and TV's

We no longer take computers or televisions: they have become too complicated for us to sell as we can't properly demonstrate them, we can't dispose of faulty monitors or TV's under our waste license, and for the present we prefer to concentrate on supplying essential items of furniture. If you have decent specification computers to donate, try Computer Aid or Computers for Charities (See also Q14.)

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Q10 Bathroom & Kitchen Units, Garden, Tools, Musical Instruments etc

We're sorry, we don't take bathroom or kitchen units, baths, sinks, garden furniture, tools + sewing machines + knitting machines (try Workaid in Amersham), pianos, other musical instruments, televisions, hi-fi's, bicycles, prams, pushchairs, car safety seats,  and many other similar items. (See also Q14 and Q15.)

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Q11 Electric Beds and Electric Reclining Chairs

If you have an electric bed (a domestic or a medical-type) we suggest you contact MacMillan Nurses who are often able to use them for their clients: Tel: (01628) 480261 or Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We are often happy to take working electric reclining chairs as long as they are in good condition, have fire labels (Q1) and are safe to move from their current location - they can be incredibly heavy due to the motors and often require three people to move them safely.

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Q12 Electric Wheelchairs, Wheelchairs, Mobility vehicles & mobility aids

We do sometimes take electric wheelchairs and pavement vehicles. We can't sell those items directly as we are not able to undertake the extensive safety tests required, but we may be able collect them and pass them to clients through a local specialist mobility equipment supplier. Please contact us to discuss in each case.

We can take a limited number of wheelchairs and other mobility aids as we do come across clients who need them. Another place to try if you have various specialist medical equipment is Red Cross Medical Loan on 01494 521512, details here:

 

High Wycombe

Red Cross Centre
West End Road
High Wycombe
HP11 2QB

Open: 
Monday 10:30 - 12:00 
Tuesday 14:15 - 15:30,
Thursday 14:15 - 15:30
Friday 10:30 - 12:00 and 18:00 - 19:00

 


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Q13 Gas appliances, washing machines

Unfortunately, we have no gas connection or a volunteer CORGI engineer, so we are unable to accept gas appliances as we cannot test them. Similarly, as we have no mains water in the warehouse (we have to fill our kettle from the shared kitchen upstairs!) we cannot perform the wet electrical testing required to PAT test washing machines and do not therefore collect them.

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Q14 What can I do with items you won't / can't collect?

Rather than dump them there are still several things you can try. You can try giving them away to friends and family, neighbours and work colleagues.

You can sell them privately, try Bucks Free Press free classified ads or Ebay. Your local newsagent's window is also a good place to try.

FreecycleIf you are on the internet and you live in the Wycombe area, you could also try giving them away through Freecycle. The Freecycle Network is a nonprofit organization dedicated to keeping stuff out of landfill. If you live around Wycombe, there is a very active High Wycombe Freecycle group, it's recommended and also very addictive ! It is basically a mailing list which you join by making an offer of an item. Anyone who wants the item can then contact you, and you make arrangements to give it to whoever you like. (Please read the rules before making your first post.)


Most other charities and organisations will be bound by the same duty of care, health & safety, and trading standards requirements as us, so if your item is missing fire labels or is electrical you may find them unwilling to accept it too. Others may have different policies with regards to what they collect, so it's worth giving them a try. (A list of other furniture-related projects / charities / organisations that we know about can be found on our other links page.)

The Association of Charity Shops have a very useful charity shop locator which you can use to find your local charity shops.

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Q15 Where can I find local recycling information?

Try the Recycle for Buckinghamshire portal, also this page from Bucks County Council.

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Q16 Are you registered with the Environment Agency as a Waste Carrier?

Fly TippingWe are not registered as a Waster Carrier, but we are registered with the Environment Agency as being covered by Waste Carrier Exemptions because we are a charity engaged primarily in not-for-profit activity. Our driver has a copy of this statement which you can request to see, you are also welcome to call the Environment Agency's Authorisation's Team on (08708) 506506 to confirm our status - our registered postcode for search purposes is HP11 2BW and we are listed as the High Wycombe Central Aid Society.

Under the Environmental Protection Act 1990 it is your responsibility to ensure that your items of household waste are only transferred to someone who is appropriately licensed by the Environment Agency. CEAC produces a good guide (mainly for small businesses) on this legislation. You can check commercial registrations here: http://www2.environment-agency.gov.uk/epr/search.asp?id=EP8&&type=register

"Even if someone else is taking your household (includes DIY) waste away, you must check with the Environment Agency that they are legally authorised to take it. If your waste is dumped illegally and your haven't checked the carrier's credentials, you and the carrier could be fined up to £5,000." (from Bucks County Council's Illegal Dumping campaign).


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Q17 Do you take office furniture?

We may take a few office chairs (with fire labels), small desks, small computer workstations and filing cabinets. We can't handle large quantities of office furniture or large desk units. Try Recycled Business Furniture in High Wycombe, or look in the yellow pages for other companies that do second-hand office furniture.

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Q18 Do you take carpets?

Regrettably, not at this time.  We do have clients that need carpet, as much accommodation is often allocated uncarpeted.  But the logistics of checking, handling and displaying large rolls of carpet has led us to suspend collecting it until we can work out a better solution.  (However, we do often collect small carpet rugs if we are already collecting other furniture from a property.)

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Q19 Do you take bric-a-brac, clothing and bedding?

We do not take any clothing.  We may accept small amounts of bric-a-brac brought down to us at the warehouse but we wouldn't collect unless part of a larger furniture collection.  We run a charity market stall every Friday morning outside our office in the town which sells bric-a-brac and collectibles.  At the warehouse we do sell a limited amount of basic kitchen and dining ware (complete sets preferred over individual items), and clean laundered bedding (sheets, blankets, pillowcases, duvet covers etc). STOP PRESS 15/9/09: We have stopped taking bedding as we now have more than we can handle and cannot store large quantities. 

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Q20 Can I leave items for you outside the warehouse?

Absolutely not! There are clear notices to this effect outside the warehouse.  On arrival at work we are often faced with items we cannot use and have to dump, weather-damaged sofas and water-soaked appliances left out overnight.  We have a CCTV camera above our entrance and will report anyone caught leaving items without having sought explicit prior permission from us to the local Council as fly tipping. Illegal dumping costs !

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Q21. Do you take electrical fires/heaters?

Yes, we do take small portable electric heaters as long as they are the modern convection type.  We don't take the old-fashioned electric bar heaters as so many of them fail our electrical safety tests. (We're not keen on the latter anyway as children can poke their fingers through the bars on many of them.)  As for most electrical items we look at, they should preferably be 3-5 years old.  We normally try and stockpile them for the winter as we get lots of calls to deliver them to pensioners when the temperature drops.

Q22. Do you take Sofabeds / Futons?

Yes, depending on what space we have, we do take sofabeds.  They must have fire labels as per Q1 and Q2 above.  Due to the number of broken and unsafe metal-framed sofabeds we are offered we now need to check each one in situ when we collect it.  Please ensure that there is sufficient space to unfold the bed so our collection team can check it. 

We do take the occaisional futon, but we do find them difficult to sell and almost impossible to give as part of a grant as most people want a conventional divan / frame bed.  Therefore, if we already have one in stock we generally don't collect another one until we have moved that one on. 



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